Shipping + Returns

 

 I will gladly accept returns and exchanges

Please contact me within: 5 days of delivery

Ship items back within: 30 days of delivery

I don't accept order cancellations

But please contact me if you have any questions or concers before placing your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Sale Items

Returns and exchange details

If you would like a refund please contact me within 5 days of the arrival of your purchase, and I will issue you a refund once I have received the returned item. Shipping will not be refunded. 

Because I offer lower than normal or free shipping there will be a restocking fee of $10 per piece on refunds.

I must receive the item in the original packaging and the item must be in the condition it was shipped in. Item must not have been worn and be in its original condition.

Shipping costs are not refundable and return shipping for refunds, exchanges or repairs will be at the cost of the customer.

I will fix or exchange any broken items up to 15 days from the date the jewelry arrived.

No refunds or exchanges on custom engraved or custom sized orders. Ring sizes smaller than 7, larger than 10 and any half and quarter sizes are custom ring sizes. Cuff sizes smaller than 6inch/15cm or larger than 9inch/23cm in circumference are custom cuff sizes. No refunds on sale items.